Satellite
communications provider Marlink is promising its customers that its
personnel will only need 24 hours or less to install and set up a
very small aperture terminal (VSAT) system aboard a ship. Ship
engineers and crews will be able to connect their vessels to
Marlink’s WaveCall VSAT service right after installation.
Marlink
has developed a system to install and commission its satellite
antenna in less than a day. The Company has deployed a
centrally-managed global network of field engineers and service
partners. Those field engineers can board a vessel during a scheduled
port-call and set up the WaveCall VSAT system within 24 hours.
The
optimized installation service minimizes or even eliminates any
disruption done to the operational schedule of a vessel. All the
operator and owner of the ship have to do is to prepare certain
aspects in advance.
Marlink
ensures the total transparency of all of its deliveries and
installations. Customers can use Marlink's online portal to track the
status of their vessel's VSAT installation.
Furthermore,
Marlink issues a customer installation document that serves
a twofold purpose: To confirm that all equipment has been delivered;
and to check if the antenna pedestal, rack mounting, cabling, power
connections, and gyro connections have been properly prepared.
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